Shipping Policy

PerfumeX Shipping Policy

At PerfumeX, we are committed to fast, secure, and reliable delivery across India. We partner with trusted courier services to ensure a smooth shopping experience with on-time deliveries.

1. Shipping Charges

✅ Free Shipping on all orders across India.

✅ Partial Cash on Delivery (COD) Available – COD orders require a small advance payment to confirm shipping. For details, WhatsApp us at +91 95588 33626.

2. Estimated Delivery Time

We process and deliver orders quickly to ensure you receive your products at the earliest.

📦 Order Processing Time: 0-1 business days (time to pack & ship the order).

🚚 Transit Time: 1-3 business days (time taken by courier partners to deliver).

🕒 Total Estimated Delivery Time: 1-4 business days (from order placement to final delivery).

🔹 Delivery timelines may vary slightly due to factors like location, public holidays, or courier delays.

3. Important Shipping Guidelines

✔ Provide a complete and accurate shipping address (House No., Street Name, Locality, Landmark).

✔ Ensure your phone number is correct (preferably mobile) to receive delivery updates.

✔ *For COD orders, ensure someone is available to receive and pay upon delivery.

4. Tracking Your Order

Once your order is shipped, you will receive an SMS/WhatsApp/email with tracking details. Track your package on the respective courier partner’s website:

🔹 Blue Dart – Track Here

🔹 Delhivery – Track Here

🔹 India Post – Track Here

🔹 Amazon Shipping – Track Here

🔹 XpressBees – Track Here

5. Receiving Your Order & Refund Policy

📌 Do not accept tampered or damaged packages. If you receive a damaged package, contact us immediately.

📌 Unboxing Video Required – For return/refund requests, an uncut unboxing video is mandatory for processing.

📌 If delivery is delayed, contact us via WhatsApp: +91 95588 33626 or Email: perfumexindia@gmail.com.

6. Payment Methods

💳 We accept:

✔ Credit/Debit Cards, Net Banking, UPI, Wallets

✔ Partial Cash on Delivery (COD) available for select cities

7. Additional Notes

⚠ Shipping timelines may vary due to logistics partner delays or recipient unavailability.

⚠ Orders are delivered only to the intended recipient or verified family members.

For any shipping inquiries, contact our support team at +91 95588 33626 or perfumexindia@gmail.com